Privacy Policy
INTRODUCTION. Legacy Vacation Resorts and its affiliates appreciate the sensitive nature of your personal information and exercises reasonable care in protecting your privacy. We treat personal information- nonpublic information that identifies you – in accordance with the terms of this privacy policy. The purpose of this policy statement is to explain what types of personal information we collect, how we use it, how we protect it, under what circumstances we may share it with others and how you can correct or change this information. Please note that Legacy Vacation Resorts may update this Privacy Policy from time to time. We encourage you to read through all the details as to how Legacy Vacation Resorts safeguards and uses your nonpublic personal information.
This privacy policy covers all of the members of the Legacy Vacation Resorts family of companies including, but not limited to, Legacy Club Holdings, LLC: Legacy Vacation Club, LLC: Legacy Vacation Club Management, LLC; Legacy Association Management Services, LLC; Legacy Vacation Club Services, LLC; LVC Timeshare Developer, LLC; LVC Timeshare Management, LLC; LVC Holding Co., LLC; LVC Assets, LLC; LVC Travel Members, LLC; and all other subsidiaries and affiliates of Legacy Vacation Club, LLC (hereinafter collectively referred to as "Legacy Vacation Resorts", "we", "us", or "our").
FINANCIAL PRIVACY POLICY. PLEASE NOTE that if you are a Legacy Vacation Resorts timeshare owner and financing customer, you may have already received a separate privacy policy in connection with your financing. If so, this Internet Privacy Policy supplements the privacy policy you have already received.
OPTIONAL WEBSITE REGISTRATION. We collect information by requesting it from you. This may happen when you register at the website or request information or services. You may – at your option – provide the information requested. However, if you choose not to provide the information, you may not be able to use or gain access to some portions of this website or use some of its features. If we collect information about you, we may also collect information about you from third party sources to supplement and confirm the information you provided. This supplemental information is used to verify the information provided by you and to enhance our ability to give you information about our business offerings and services.
USE OF COOKIES
A cookie is a very small text file that we send to a visitor’s browser from a web server which is then stored on the visitor’s computer hard drive. The cookie assigns your computer a unique identifier which is used like an identification card when you return to our website. Cookies save the visitor time because the cookie helps us to provide a customized experience without the visitor having to re-enter preferences each time our website is visited. Our cookie cannot damage visitor files, nor can they read information from your hard drive. If you do not want the benefits of these cookies, you can set your browser to reject the cookies. However, if you set your browser to reject our cookies, it may affect your ability to perform some transactions on our website and our ability to recognize your browser on your subsequent visits to the website. We also use invisible pixels which simply count how many people visit specific web pages. The information obtained from pixels is used to create reports made in the aggregate without any personally identifiable information. We may use this information to enhance website programs and content to better serve you.
INFORMATION USAGE AND SHARING. Legacy Vacation Resorts is committed to protecting the privacy of our online visitors and users. This privacy policy discloses the privacy practices governing the use of information submitted to Legacy Vacation Resorts through our website. We value your patronage and respect your right to privacy. Because we are committed to protecting your privacy, personal data relating to an identified or identifiable individual that is submitted through our website will be collected, processed, stored and disposed of in accordance with applicable federal law of the United States and the laws of the State of Florida that may apply. Your submission of personal data constitutes your acknowledgment that you have read and understood this notice and agree to its terms.
Affiliates. As permitted by law, information held by one member of the Legacy Vacation Resorts family is available to other members of the Legacy Vacation Resorts family of companies, such as those listed above, for authorized purposes.
Nonaffiliated Marketing Partners. Legacy Vacation Resorts enters into joint marketing arrangements with carefully selected business partners to provide our owners with specialized products and services. Although these partners are not owned by or affiliated with Legacy Vacation Resorts, they work closely with us to help us meet our owners’ needs. If appropriate, we may disclose to these marketing partners the nonpublic personal information about our owners; however, we do not share their account number, owner number, contract number, social security number, any access codes or credit information with nonaffiliated third parties. Our partners must agree to safeguard fully the confidentiality of owner information, and they are not allowed to disclose such information to anyone else without our permission.
Nonaffiliated Third Parties That Handle Information Related To Payments. We contract with various service providers to deliver customer service solutions including, but not limited to, the handling of your credit card information and other payment method information that you provide in connection with your use of our website. These service providers, which may change from time to time, are contractually required to secure the information about you that they receive on our behalf and keep it confidential. In accordance with standard industry practices and as allowed under federal and state law, we work with specialized firms that provide these services. As permitted by law, we disclose to them only such nonpublic personal information as is reasonably necessary to perform these functions. These third-party companies are required to safeguard your information and use it only for authorized purposes. In order to facilitate payments or the purchase of goods/services online, Legacy Vacation Resorts may share certain personal information with these third-party companies. Currently, we use a variety of different security measures for our websites that are designed to protect personally identifiable information from unauthorized access, both inside and outside of Legacy Vacation Resorts. These measures include (encryption, Secure Sockets Layer, etc), which protect confidential information such as your credit card numbers, online information forms and financial data from loss, hacking, misuse and interception. Third party websites accessed through links from our websites have separate privacy and data collection/security practices. We are not responsible or liable for these third party company’s privacy practices, policies or security measures as used on their websites. We encourage you to contact them to ask questions about their separate privacy measures before you disclose your personal information.
Other Nonaffiliated Third Parties. We may, in the future, share your nonpublic personal information with nonaffiliated third-party companies other than those described above. You may choose not to have your information disclosed to these companies (see opt out instructions below).
OTHER COMPANIES WEBSITES. Sometimes we provide links to other websites for your convenience and information. We are not responsible or liable for the content contained on any independent website, including such things as advertising claims or marketing practices. Please understand that we will protect your information on websites we own and operate; however we cannot control and will not be held responsible for the privacy policies of third party websites, which may include websites owned or controlled by owner associations, vendors, service providers or travel providers, among others. If you link from this website to another website, a separate privacy policy may apply which may contain terms different from those in this privacy policy. Your access and use of these linked websites are not governed by this Privacy Policy and we disclaim all responsibility for your access and use of such linked websites, including the information that you may provide at those linked websites and the information collected about you by those linked websites. We suggest that you review their privacy policies to understand how they collect, use and store your information and recommend that you contact them to ask questions about their privacy/security practices before you disclose any information.
OPT OUT – HOW YOU CAN CONTROL THE USE OF YOUR INFORMATION. If you prefer that we not share your personal information with nonaffiliated third parties, you may opt out of such disclosures (other than may be permitted or required by law). Also, if you believe that any of your personal information is inaccurate or outdated, we will take reasonable actions to correct or update it after receiving your notification and the passage of sufficient time for our verification. You can also opt out from the communications that we send to you.
If you wish to update or change your personal information, opt out of our sharing of your personal information with nonaffiliated third parties, or opt out from communications for any reason, please notify us by mailing a letter to us and we will honor your request. Please allow thirty (30) days for any change in your preferences to become effective. In your letter, include your name, mailing address, email address, telephone number, and the following statement or something similar to it: “you are directed not to share nonpublic personal information about me with third party nonaffiliated parties. I understand that this direction only covers certain information and that you may share other information about me with your affiliates and cetin non-affiliates as permitted by law” and send it to:
Legacy Vacation Resorts
Guest Experience Department
P.O. Box 690999
Orlando, FL 32869
CHILDREN’S PRIVACY. This website is not intended for children and we do not knowingly solicit or collect personal information from children. If you are under the age of 18, you must get consent from your parent or guardian before using this website.
EMPLOYMENT WITH LEGACY VACATION RESORTS. If you use this website to search for job postings and/or submit employment applications, we may use a third-party company to host this type of service, including the collection of information you provide.
WE RESPECT YOUR PRIVACY. Legacy Vacation Resorts is concerned about the security of all the information associated with users of this website. As technology continues to advance, you can be sure that we will maintain reasonable physical, electronic, and procedural safeguards to keep your personal financial information confidential and secure.Your trust is important to us and we’re committed to protecting your privacy, no matter how you do business with us.We use reasonable care in providing secure transmission of your information from your computer to our servers and databases. However, no data transmission over the internet can be fully guaranteed to be secure. Therefore, we cannot warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we use industry standards and practices to safeguard its confidentiality (if personal information) and we also use commercially reasonable efforts to collect and secure such personal information in accordance with applicable laws and regulations.
Legacy Vacation Resorts will act on the advice of counsel should its records be subpoenaed. Employees who violate our Privacy Policy are subject to disciplinary action. In connection with any contest or promotion, Legacy Vacation Resorts reserves the right to post all information regarding contest and promotion winners that may be legally required or as it otherwise disclosed in the contest rules.
CHANGES TO THIS PRIVACY POLICY: As legacyvacationresorts.com grows and adds new features, or as legal requirements change, our online privacy policy may be modified. All information submitted to Legacy Vacation Resorts is subject to the terms and conditions of this policy, other privacy policies you may have received and any modifications to any privacy policy. If you have any questions about our online privacy statement, the practices of our website, or your dealings with our website, please contact us at webmaster@legacyvacationclub.com. We reserve the right to modify or supplement this Privacy Policy at any time.
CALIFORNIA RESIDENTS. Under California Civil Code Section 1798.83, customers who are California residents are provided with certain privacy rights. If you are a Legacy Vacation Resorts customer who resides in California and have provided us with your personal information, you may request a list of third parties with whom we shared your personal information during the previous calendar year which may have been used by third party companies for direct marketing purposes. If you would like to receive a list of such third-party companies, please write to:
Legacy Vacation Resorts
Guest Experience Department
P.O. Box 690999
Orlando, FL 32869
YOUR EUROPEAN PRIVACY RIGHTS
If you are a data subject in the European Economic Area ("EEA"), you have the right to access, rectify, or erase any personal data we have collected about you through the DD/BR Online Services. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the DD/BR Online Services. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
To exercise any of these rights, contact us as set forth in the section entitled "Contact Us" below and specify which right you intend to exercise. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfill the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you have any issues with our compliance, you have the right to lodge a complaint with an EEA supervisory authority.
IN CASE OF QUESTIONS. If you have questions, concerns, or comments about our privacy practices or the way in which your information is maintained and used, we would like to hear from you. Please write to:
Legacy Vacation Resorts
Guest Experience Department
P.O. Box 690999
Orlando, FL 32869
YOUR ACCEPTANCE OF THE TERMS OF THIS PRIVACY POLICY. When you use this website, you automatically agree to the terms of Legacy Vacation Resorts Internet Privacy Policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS INTERNET PRIVACY POLICY, YOU SHOULD CEASE USING THE WEBSITE IMMEDIATELY. If we make any changes or updates to the terms of this Internet Privacy Policy, your continued use of the website constitutes your acceptance of those changes and/or updates.